We strive to use materials that are long lasting and age well, along with sourcing materials that are already in their second life or third life when possible. If you buy from us on line, you will know we re-use our packaging as much as possible, and we encourage all of our customers to continue the chain and keep materials in use. GOAL 12: RESPONSIBLE CONSUMPTION AND PRODUCTION Our founder Ella Doran, Sold her car in 2015 and now cycles or walks to work. GOAL 11 SUSTAINABLE CITIES AND COMMUNITIES Promote inclusive and sustainable economic growth employment and decent work for all. Our print-to-order wallpapers do not use water in the manufacturing process, nor do our roller blinds or accessories collections as they use different forms of heat sublimation which eliminates any water usage and contamination in the process.Įnergy is central to nearly every major challenge and opportunity. Our business energy provider is BULB, our studio is a small semi-detached warehouse, with brick walls and bad insulation, but we put on the jumpers and hats in the winter, and keep the boiler on to a minimum during the winter months. We actively support Surfers Against Sewage with 10% of our sales from Ella's Clean Up Camo collection donated to them to support their work. We have run an internship programme and our founder has regularly held, workshops, and given talks in schools around the country sharing her creative story and helping School children consider a career in the Creative Industries. GOAL 4 HELP EDUCATE THE CHILDREN IN YOUR COMMUNITY Here at Ella Doran Interiors we are focussing on the goals where we can actively make changes or have already done so. We’ve looked to the UN Goals for guidance, which is a set of goals for businesses and entities to work together to end poverty, protect the planet and ensure that all people enjoy peace and prosperity by 2030. Our company owner Ella Doran has been advocating and educating about the circular economy for well over a decade. Here at Ella Doran Interiors we have declared a CLIMATE EMERGENCY with our community at Interior Design Declaresand we have signed the CEE Bill(Climate and Ecological emergency bill) led by Caroline Lucas. Our made-to-order products are non-refundable and can only be exchanged if they are faulty or damaged, either for a replacement or a credit note valid for 6 months from the original date of purchase. Please make sure you have proof of delivery as we cannot refund you for goods lost in transit. Please check your product immediately when you receive it and let us know of any damage within 12 hours, we hope you understand that we cannot accept any claims after this time, as we will have to let the courier know. Unless a product is faulty or damaged at delivery, you will have to pay for all return shipping costs.
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If you are unhappy with your purchase, for whatever reason, please return the goods to us in a re-saleable condition by recorded delivery - within 7 working days (return posting date) - for a full refund of the costs of the goods. Please contact us as soon as possible if your item doesn't arrive when expected, and we will investigate. We will not be held liable for any loss caused to you by late delivery. If the item is out of stock or needs to be made, we will notify you within 24 hours on receipt of the order. You may want to consult your local customs office for more details about duties and taxes. These are not calculated during checkout and are not collected by Ella Doran Design Ltd (If you are sending a gift, the recipient may be responsible for these amounts). Orders shipped to destinations outside the UK and the EU may incur duties and taxes, which may be due at the time of delivery. If you wish to change an order just after you have placed it, email us immediately on or call us at +44 (0)2 and we will endeavour to help. We will send goods via a courier service, whose terms and conditions will apply.Įstimated delivery times for made-to-order products are indicated on the product pages. If your item doesn't arrive when expected, please get in touch and we will investigate. Once your order has been shipped you cannot cancel it and our return policy will apply. We aim to ship within 2-3 days of order, if there is a delay on the product you have ordered or it is a 'made to measure' product, we shall notify you of the lead time within 24 hours of your order.
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Unless free shipping is indicated at checkout, the minimum delivery charge for UK Mainland deliveries is £4.95, it can be higher for the Channel Islands.
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